Privacy Notice

Last updated: 26 September 2026. This notice explains how The Electrolysis Practice, High Wycombe, Buckinghamshire, uses the personal information you provide through this website when you register your interest or contact us about consultation availability.

Information we collect

Through the Register Interest form we may collect your name, email address, phone number, preferred appointment time, treatments of interest, whether you are interested in an opening offer, and any optional note you choose to provide. The form is not intended for detailed medical information, and we ask you not to include it.

Why we use your information

We use this information to respond to your enquiry, manage the consultation or waiting list, contact you about suitable appointment availability, and provide relevant updates connected with the enquiry you submitted. We may also use basic administrative records to manage enquiries and prevent duplicate or mistaken submissions.

Our lawful basis

Where we respond to an enquiry or take steps at your request before you book a service, we rely on taking steps at your request before entering into a contract. Where you have specifically agreed to receive relevant enquiry or availability updates, we may also rely on your consent. You can withdraw consent to optional updates at any time.

Who we share information with

We do not sell your personal information. We may use trusted service providers that host or operate this website, store form submissions, provide communications or technical support, or otherwise process information on our behalf. They are only permitted to process information for the purposes of providing those services.

International processing

Some technology providers may process information outside the UK. Where this happens, we will rely on the safeguards required by applicable UK data-protection law.

How long we keep enquiry information

Register-interest and enquiry information will normally be kept for up to 12 months after our last meaningful contact with you, unless you become a client or we need to retain information for longer for legal, regulatory, dispute-resolution or record-keeping purposes. Client treatment and consultation records are handled separately and may be subject to different retention requirements.

Your rights

Depending on the circumstances, you may have rights to ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, portability, or to object to certain uses. Where processing is based on consent, you can withdraw that consent at any time.

Contact and complaints

For privacy questions or to exercise your data-protection rights, contact The Electrolysis Practice through this website. You also have the right to complain to the UK Information Commissioner's Office (ICO) if you are concerned about how your personal information has been handled.

Changes to this notice

We may update this notice when our services, website systems or legal obligations change. The latest version will be published on this website with its updated date.